Shipping Policies
Shipping
- The shipment is made the next business day, once the payment is confirmed.
- Delivery time can vary from 2 to 5 business days, depending on the destination postal code and the frequency of package delivery; as well as restrictions.
- Shipments are made only on business days (Monday to Friday).
- It is subject to availability and parcel frequency.
- The customer must select the appropriate address and rate, otherwise they will be asked to make the payment corresponding to their delivery area, otherwise the order will be canceled.
Coverage and free shipping
Free shipping on purchases over $350
- New Lion
- Aguascalientes
- Lower California
- Baja California Sur
- Chihuahua (some areas)
- Colima
- Durango
- Guanajuato
- Warrior
- Hidalgo
- Jalisco
- Michoacán (some areas)
- Morelos
- Nayarit
- Puebla
- Queretaro
- Quintana Roo
- San Luis Potosí
- Sinaloa (some areas)
- Sound
- Tamaulipas
- Veracruz (some areas)
- Zacatecas
In which areas does free shipping not apply?
Shipping cost $60 pesos from $500 pesos of purchase, in smaller orders $180 pesos will be charged.
- Campeche
- Chiapas
- Coahuila
- Warrior
- Michoacán (some areas)
- Oaxaca
- Tabasco
- Tlaxcala
- Yucatan
- Veracruz (some areas)
- Chihuahua (some areas)
Guarantees
- In case of loss of order, notify with requested documentation. It will be resolved in favor of the client.
- The product will arrive in optimal conditions and with the best flavor quality.
- The products shipped are the products requested by the customer.
- Products are 100% natural, with no added sugar and gluten free.
* You will be notified if your zip code does not fall within the free zones, even if your state is registered as a zone with free shipping.